UD Genuine Parts

UD Genuine Parts retain maximum performance over the entire life cycle — a major contribution to vehicle uptime. We use only high quality parts, carefully selected through a process of rigorous testing, and they are delivered directly to you. Customers can be confident that each vehicle is supported by an expansive global parts distribution network and dealer points with highlevels of “off-the -shelf” parts availability.

Genuine vs Non Genuine

	Genuine	Non Genuine
Safety	Reduces the risk of truck failures that could cause injury	Ccould compromise other components, leading to an increased rate of truck malfunctions that could cause injury
Reliability	Long lasting, smooth and consistent performance leading to increased productivity	Usage of alternative parts may not fit right the first time leading to higher costs of operation
Longevity	Extended service life for the truck which improves the operators total cost of ownership	Could compromise other components and lead to premature wear and tear and increased repair costs
Dependability	Submitted to extensive testing across a wide variety of demanding applications which guarantees quality and functionality	The quality of the components is not guaranteed. It may not be able to withstand the many different rough conditions and applications.

Why buy Genuine?

When fitting genuine parts, customers are protecting their vehicle and investment.

You can rest assured in the knowedge that genuine parts will contribute to your productivity.

Customers can be confident that each vehicle is supported by an expansive global parts distribution network and dealer points with high levels of “off-the-shelf” parts availability.

More importantly it is critical to note that in the event of a warrantable failure, any consequential damage to the vehicle, due to the replaced part, will also be covered, meaning customers have security when they purchase UD Genuine Parts.

Warranty coverage

We have rigorously tested all our components to the highest standards to ensure optimal performance and a perfect fit for your vehicle. Your UD truck are also protected by a no-frills international warranty that is valid for 12 months from the delivery date of the vehicle and with no mileage limitation. It will provide you with a peace of mind knowing that your fleet will not let you down, so you can concentrate on your business.

Parts Warranty

If a UD Genuine Part purchased and fitted by a customer proves to be defective due to faulty material or manufacture within 12 months of date of purchase (unlimited mileage), it will be repaired or replaced by an authorized UD workshop, covering the cost for parts only, not labor.

2 Years Fitted Parts Warranty

If a UD Genuine Part, which is fitted by a qualified technician at an authorized UD workshop, proves to be defective due to faulty material or manufacture, within 24 months of date of purchase (unlimited mileage), it will be repaired or replaced by an authorized UD workshop, covering the cost for both parts and labor. In addition, if the defective UD Genuine Part causes consequential vehicle damage, then this is covered too.