UD Genuine Parts retain maximum performance over the entire life cycle — a major contribution to vehicle uptime. We use only high quality parts, carefully selected through a process of rigorous testing, and they are delivered directly to you. Customers can be confident that each vehicle is supported by an expansive global parts distribution network and dealer points with highlevels of “off-the -shelf” parts availability.

 

 

Why buy Genuine?

When fitting genuine parts, customers are protecting their vehicle and investment.

You can rest assured in the knowedge that genuine parts will contribute to your productivity.

Customers can be confident that each vehicle is supported by an expansive global parts distribution network and dealer points with high levels of “off-the-shelf” parts availability.

More importantly it is critical to note that in the event of a warrantable failure, any consequential damage to the vehicle, due to the replaced part, will also be covered, meaning customers have security when they purchase UD Genuine Parts.

Warranty coverage

We have rigorously tested all our components to the highest standards to ensure optimal performance and a perfect fit for your vehicle. Your UD truck are also protected by a no-frills international warranty that is valid for 12 months from the delivery date of the vehicle and with no mileage limitation. It will provide you with a peace of mind knowing that your fleet will not let you down, so you can concentrate on your business.

Parts Warranty
If a UD Genuine Part purchased and fitted by a customer proves to be defective due to faulty material or manufacture within 12 months of date of purchase (unlimited mileage), it will be repaired or replaced by an authorized UD workshop, covering the cost for parts only, not labor.

 

2 Years Fitted Parts Warranty
If a UD Genuine Part, which is fitted by a qualified technician at an authorized UD workshop, proves to be defective due to faulty material or manufacture, within 24 months of date of purchase (unlimited mileage), it will be repaired or replaced by an authorized UD workshop, covering the cost for both parts and labor. In addition, if the defective UD Genuine Part causes consequential vehicle damage, then this is covered too.